Privacy Policy

At Brassum, protecting your personal information is a top priority. This Privacy Policy outlines how we collect, use, and safeguard your data while using our website, in accordance with the General Data Protection Regulation (GDPR) and global privacy standards.

1. Information We Collect

We may collect the following types of personal data:

  • Full name, email address, phone number, and shipping address
  • IP address, browser type, and device information
  • Purchase history and user preferences
  • Behavioral data via cookies and site analytics

2. Why We Use Your Information

We process your data to:

  • Fulfill and ship your orders
  • Send order updates and notifications
  • Respond to customer support inquiries
  • Send promotional offers (with your consent)
  • Improve our services and website performance
  • Comply with legal requirements

3. GDPR Compliance & Your Rights

If you are located in the European Economic Area (EEA), you have the right to:

  • Access, correct, or delete your data
  • Object to or restrict processing of your data
  • Request a copy of your data (data portability)
  • Withdraw your consent at any time

To exercise your rights, contact us at contact.brassum@gmail.com.

4. Data Retention

We retain your data only as long as necessary to fulfill the purposes outlined in this policy, including for legal compliance, dispute resolution, and enforcing our policies.

5. Log Files and Analytics

Brassum uses standard log files to monitor activity on our website. These include:

  • IP addresses
  • Browser types
  • ISP details
  • Time stamps and referring/exit pages
  • Clickstream data

This data is not linked to personally identifiable information and is used solely for analytics and site optimization.

6. Cookies

We use cookies to enhance your browsing experience by saving your preferences and tracking visitor behavior. You can disable cookies through your browser settings at any time.

Learn more about cookies at AllAboutCookies.org.

7. Third-Party Services

We may use trusted third-party providers for marketing, analytics, and advertising. These services may use cookies or similar technologies and operate under their own privacy policies. We do not control third-party cookies.

8. Children’s Privacy

We do not knowingly collect personal information from children under the age of 13. If you believe your child has submitted such data, please contact us and we will promptly remove it.

9. SMS & Email Communication

With your consent, we may send SMS and email messages including:

  • Order and shipping updates
  • Abandoned cart reminders
  • Special promotions or review requests

You can opt out of marketing messages at any time.

10. Scope of This Policy

This Privacy Policy applies only to data collected via our website. It does not apply to offline data collection or third-party platforms.

11. Consent

By using our website, you consent to this Privacy Policy and agree to the collection and use of your data as outlined above.

12. Contact Us

If you have any questions or wish to exercise your privacy rights, please contact us: