5-Year Warranty – Brass Faucets & Sinks
We are committed to providing premium quality brass fixtures. All our handcrafted faucets and sinks come with a 5-year warranty, covering the following:
- Damage during shipping
- Leaking components or faulty parts
- Durability of the brass finish
- Items not matching the product images or descriptions
If you encounter any of the above issues, please contact us at contact.brassum@gmail.com. Kindly include a brief description and clear images or video of the issue.
We will promptly ship free replacement parts, or issue a full refund for your order.
Installation Damage Disclaimer
Products damaged during installation are not covered under this warranty. We strongly recommend careful handling and following proper installation guidelines.
Need help with installation? Watch our step-by-step video guides on the Brassna YouTube Channel or reach out to our team at contact.brassum@gmail.com for assistance.
Returns Outside Warranty Cases
If you wish to return an item for reasons other than warranty issues, you may do so within 60 days of delivery for a full refund. Items must be returned unused and in original packaging.